Internal help desk

Give your staff answers in seconds

Answers your colleagues' everyday HR, IT and office questions in Microsoft Teams or Slack, from your own systems and documents.

Start free Step-by-step guide

The assistant answers a vacation question with the balance from the HR system and the handbook section.

Who it is for

HR, IT and office teams who answer the same internal questions over and over.

What it does, in one story

No more waiting for a reply from HR

A colleague asks the help desk assistant in Teams: "How many vacation days do I have left?" It looks the balance up in your HR system and answers: 12 days left this year, and unused days carry over until March 31, with the section of the staff handbook it came from.

Then someone asks for the guest Wi-Fi. That is not in any system, but you added your office guide once, so the assistant knows. When someone needs IT to do something, it tells them how to open an IT request.

What the assistant does

Answers from your handbook and policies, and says where each answer came from
Looks up personal details like leave balances in your HR system
Knows what you tell it once, like the Wi-Fi, office hours and parking
Points people to the right next step when a person is needed

What you need

Your intranet or HR system's API description
Any office guide or notes you already have written down
For Teams, a bot registration your IT team can set up; for Slack, a Slack app

How to set it up

1
Connect your intranet or HR system
almyty reads what it can do, like "search the handbook" or "get a leave balance".
2
Add your office guide
Paste it into Memory once. The assistant reads only the parts it needs.
3
Put it in Teams or Slack
Your colleagues ask where they already work.

The full guide walks through every click, with pictures, in the docs.

Open the step-by-step guide